Effective Date: June 12, 2025

INFORMAL Content Agency (“INFORMAL”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, business name, payment details, and social media handles.

• Content Data: Files you upload or share for the purpose of content creation.

• Usage Data: Analytics related to how you interact with our website and emails (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Provide and manage our services

• Communicate with you about projects or updates

• Process payments

• Improve our website and offerings

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Information

We may share your information with:

• Trusted subcontractors and team members working on your project

• Service providers (e.g., payment processors, analytics tools)

• Legal or regulatory authorities when required

All partners are contractually obligated to protect your data.

4. Data Retention

We retain project-related data for as long as needed to provide services, comply with legal requirements, or enforce agreements. You may request deletion of your data, subject to any legal obligations we must fulfill.

5. Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience. You can disable cookies in your browser settings if preferred.

6. Security

We implement industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise these rights, contact us at: hello@weareinformal.com

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be available on our website. Continued use of our services constitutes your acceptance of the revised policy.